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Careers at HELLER Machine Tools

Working at HELLER

HELLER: an attractive employer for motivated professionals.

HELLER enjoys an excellent reputation as an employer. Today, the company is synonymous with attractive employment opportunities and a system of social values, giving equal consideration to business objectives and staff interests and ensuring that both are in balance.

Job opportunities with a future. Start your career at HELLER.

You know the direction you want to take. You like to take a straightforward approach and are looking for challenging and multi-faceted tasks. You are seeking an interesting challenge. It’s not your style to wait and see; instead you like finding solutions and taking a pro-active approach.

Then join HELLER and take responsibility from day one. A career at HELLER provides many opportunities for your personal development giving you the chance to actively shape your future. We count on your know-how and commitment. And we have a lot to offer you in return. Exciting fields of activity in an international company and ideal career opportunities await you.

If you are interested in one of the following positions please send your resume to:

Heller Machine Tools L. P.
Human Resources
1225 Equity Dr.
Troy, MI  48084

or via E-Mail to hushr@remove-this.heller.biz

  • Service

    • Provide troubleshooting for mechanical & electrical repair of machines and machining process issues over the phone with customer
    • Provide troubleshooting for mechanical & electrical repair of machines and machining process issues at customer sites
    • Analyze in detail complex mechanical and electrical machine and automation components for failure modes
    • Repair and/or rebuild major mechanical assemblies either in-house or at customer’s facility
    • Repair electrical and machine controls issues at customer’s site
    • Support the transportation of tooling and spare parts to customer site
    • Discuss and diagnose issues onsite with customer
    • Request spare parts through Aftermarket Sales group
    • Thoroughly document repairs on service reports
    • Track and document expenses on expense reports

  • Minimum 2 year degree. Combination business and technical degree preferred
  • At least 5 years hands-on experience with heavy metal removal product lines and processes

  • Hard Skills

    • Ability to read and interpret blueprints
    • Strong mechanical skills, including hydraulics, pneumatics, lubrication and coolant systems
    • Competent in machine control and interface diagnostics and repair
    • Strong background in Fanuc PLC and CNC (30i) systems
    • Strong background in Siemens PLC and CNC (840D) systems
    • Must have complete set of own tools appropriate to complete any required repairs. HELLER specific special tools will be provided

  • Soft Skills

    • Must have excellent planning skills
    • Must be able to manage time effectively
    • Communicate effectively with customer maintenance techs, customer plant engineers and management
    • Thorough understanding of HUS processes: Service Call (SV.PM.001)
    • Must be able to search the HUS job folders and Matrix to access drawing and parts information
    • Microsoft Office Product application capability (specifically Outlook, Word, Excel, and Power Point)
    • Manage time effectively

  • General Safety
  • ISO 9001 Quality System Awareness
  • ISO 14001 Environmental Awareness
  • Lockout/Tagout
  • HUS Network
  • Matrix
  • Physical exertion required
  • Regularly required to sit, stand, walk, bend and move about the facility
  • Extensive travel required, up to 90%
  • Safety glasses may be required while performing specific tasks
  • Hearing protection may be required while performing specific tasks
  • Steel toe safety shoes may be required while performing specific tasks

Works in both office and plant environment.

  • Design

    • Review project lineup documents/Info
    • Look for previous similar designs
    • Create design plan
    • Draft project program specification
    • Identify and develop NC programing specification
    • Review specification with customer (where possible)
    • Draft NC program by operation
    • Edit NC program
    • Conduct internal review of NC program
    • Facilitate NC program review with customer
    • Conduct NC program verification
    • Make NC program edits
    • Mount application. Try out NC program
    • Support project schedule for NC programs
    • Capability runoffs at HELLER and customer location
    • Production support activities
    • Customer service support
    • Support training activities at HELLER and Customer locations

  • Build

    • Install NC programs in machines
    • Install tools in machines
    • Edit NC program
    • Conduct application pre-acceptance run-offs
    • Support build process (program changes/ Tech support)
    • Update NC Program

  • Logistics

    • Submit latest machine programs from the floor (after machine pre-acceptance)
    • Notify EMD for “AS Shipped” backup

  • Installation

    • Save final NC Programs
    • Conduct application final acceptance run-offs

  • Service

    • Support troubleshooting issues over the phone with customer
    • Discuss and diagnose issue onsite with customer

  • Training

    • Technical support for customer training activities

  • Travel

    • 70% of total annual working hours

  • Quality

    • QOS (Quality Operating System)

      • Follow and support EM process map
      • Follow support and use EM procedures, work instructions and forms
      • Accept QOS auditor roles and responsibilities as assigned

    • Process Run-offs

      • Support pre-acceptance run-offs, use SPC and other analysis for corrective actions
      • Support final acceptance run-offs use SPC and other analysis for corrective actions

    • Corrective & Preventive Action

      • Support and complete PCAR assignments and due dates
      • Support and develop corrective/preventive actions
      • Report closure of corrective action
      • Suppport verification (effectiveness) of corrective actions

  • Minimum 2 year degree. Manufacturing technology or equivalent experience
  • Minimum 5 years machining or machine tool experience

  • Hard Skills

    • Ability to read and interpret blueprints
    • Ability to read process illustration documentation
    • Read and interpret CMM inspection reports
    • Strong mechanical skills
    • AutoCAD
    • NC Programming
    • Microsoft Office Product application capability (specifically Word, Excel, and Power point)
    • Thorough understanding of HUS processes: Design (EM.PM.001), Build (PR.PM.001), Logistics (ML.PM.005) and Installation (PR.PM.002)
    • Complete SPC runoffs
    • Complete process capability within process time cycle specification
    • Read and interpret cut view documentation

  • Soft Skills

    • Effective time management
    • Effective communication with customer, design suppliers, ancillary equipment suppliers, project manager and employees
    • Must be able to effectively communicate technical information

  • HELLER online training assignments
  • General Safety
  • ISO 9001 Quality System Awareness
  • ISO 14001 Environmental Awareness
  • Matrix
  • Additional training as required
  • Some physical exertion required
  • Regularly required to sit, stand, walk, and occasionally bend and move about the facility

Safety glasses may be required while performing specific tasks.

  • Works in an office environment with regular exposure to HUS and customer plants
  • Travel domestic and international as required

Under the general supervision of the CFO, the IT Technician performs complex Information Technology work for a large manufacturing campus. Installs and supports all IT infrastructure including but not limited to desktop computers/laptops/tablets including peripherals/Windows Operating System support, iOS phones, network infrastructure (cabling, hubs, etc.), IP Telephony Server, Windows Servers, network printers, and critical application support. Additional responsibilities include,

  • Assists with server installations and setups. This is to include multi-operating system platforms such as Windows 7, Windows 10; Windows 2008-2016 Server, and VMWare ESX servers. Builds all IT infrastructure as needed and assist and deploy personal computer hardware and software.
  • Responsible for the maintenance and software updates to numerous software packages including Sage Human Resource Management System and CyberTrain Learning Management System.
  • Responsible for local system administration for Microsoft Server 2008-2016, Microsoft Active Directory, Microsoft Exchange, Microsoft SQL Server, Microsoft SCCM, Microsoft Office365, Microsoft DHCP and DNS, Blackberry Unified Endpoint Management, McAfee Host Intrusion Prevention, Proofpoint Email Protection, SAP, TeamViewer and VMWare VSphere.
  • Researches, configures and installs laptops, workstations, land phone and mobile phone technology including the performing software installs, driver and firmware management, operating system patching and upgrades.
  • Ability to have high level organizational skills and the ability to document and utilize Help Desk management system, Inventory Management, Asset Management and Project Management systems.
  • Provides hardware and software planning and evaluation; provide problem solving and training for end users and ensure overall system efficiency and integrity. Provides research and support for new technologies to be used in the Heller Machine Tools environment.
  • 4 year degree in Management Information Systems, Information Technology preferred or equivalent industry experience.
  • Three to five years’ experience in IT administration.

  • Hard Skills

    • A+ certification or equivalent
    • MSCE certification of equivalent

  • Soft Skills

    • Prioritizing and managing many open tickets and projects at one time.
    • Communicate effectively with customer, suppliers, HELLER management and employees
    • Patience and meticulous nature
    • Self-motivated

  • General Safety
  • ISO 9001 Quality System Awareness
  • ISO 14001 Environmental Awareness
  • SAP
  • Matrix
  • Regularly required to sit, stand, walk, and occasionally bend and move about the facility.
  • Move, install and relocate equipment, (computers, servers, printers, etc.)

Safety glasses may be required while performing specific tasks.

  • Works in an office, HUS plant

  • Design Electrical

    • Provide administrative support
    • Convert DDSC files into drawings (DWG) or portable document format (PDF) files as needed 
    • Coordinate, review, and  update BOMs

  • Design Mechanical

    • Provide administrative support 
    • Coordinate, review, and  update BOMs

  • Proposal

    • Support documentation as requested
    • Download any documentation from Matrix, SAP, or FTP Server
    • Support loading of customer specifications on to the HELLER Intranet

  • Program Managers

    • Provide approval / shop build / as shipped documentation as requested
    • Deliver to customer’s final documentation as specified in sales orders and customer specifications. Minimum formats – Paper format – CDROMs – Electronic Programs
    • Assist in correcting Autocad drawings as necessary prior to their delivery as customer final

  • Vendor Quote

    • Retrieve data from SAP Easy
    • Create zip file for PLP to send to suppliers 

  • Material Control

    • Support retrieval of documentation for Ancillary equipment/Automation suppliers
    • Administrate PDM (Product Data Management) 2d +3d drawings and Misc. documents
    • Administrate document transmission and retrieval using Web portal service. (Net Files) 

  • Build

    • Create shop build books
    • Issue shop build books to PRL
    • Deliver updated drawing / manuals back to HNT for their action if necessary

  • Logistics

    • Create “AS Shipped” build books
    • Create back-ups for NC machine programs (“AS Shipped” status)

  • Installation

    • Coordinate updates of “Final Doc’s”
    • Confirm drawing formats
    • Review Final Documentation received from vendors and HNT prior to delivery to the customer to insure all is available as specified by customer order / specification and coordinate any deficiencies to the appropriate agencies
    • Save “Final Doc’s” to project folder (B10)
    • Upload “final Doc’s” to Matrix  
    • Print and prepare documentation for delivery to customer as required
    • Follow up on documentation released to customer for proper receipt 
    • Archive drawings submitted as final for mechanical / electrical and update HUS Data Base as needed

  • Service

    • Support with documentation as requested for customer quote, service requests, and as updated final
    • Coordinate closely with customer project managers on their documentation concerns

  • Training

    • Provide software and training assistance to departments as needed

  • ISO Document Control (QO.PM.001) Internal Audit (QU.PM.003)

    • Coordinate with HNT and HUS Documentation Department on procedure changes or problems involving documentation. Coordinate with sections for manual updates. Submit corrections on manual or drawings HNT / HUS for update to their system
    • Perform as internal auditor for ISO 14001 and ISO 9001-9008 as directed by QUE
    • Maintain the vendor catalog library
    • Maintain the engineering library of past deliveries of machines

  • Vender

    • Report to vendor any maintenance problems encountered with the printers and plotters

  • Industrial technology certificate, degree or equivalent office administrative experience 
  • Minimum 5 years field related experience

  • Hard Skills

    • Ability to read and interpret blueprints
    • Working knowledge of AutoCAD
    • Working knowledge of SAP and Matrix software applications
    • Microsoft Office Product application capability (specifically Word and Excel)
    • Thorough understanding of HUS processes listed above

  • Soft Skills

    • Effective time management
    • Effective communication with engineers, design suppliers, ancillary equipment suppliers, project manager and employees
    • Must be able to effectively communicate technical information

  • General Safety
  • HELLER online training assignments 
  • ISO 9001 Quality System Awareness
  • ISO 14001 Environmental Awareness
  • SAP
  • Matrix
  • Additional training as required
  • Quality

    • QOS (Quality Operating System) 
    • Follow and support EM process map
    • Follow support and use EM procedures, work instructions and forms
    • Accept QOS auditor roles and responsibilities as assigned
    • Process Run-offs
    • Support pre-acceptance run-offs, use SPC and other analysis for corrective actions
    • Support final acceptance run-offs use SPC and other analysis for corrective actions

  • Corrective & Preventive Action

    • Support and complete PCAR assignments and due dates
    • Support and develop  corrective/preventive actions
    • Report closure of corrective action
    • Support verification (effectiveness) of corrective actions

  • Some physical exertion required
  • Regularly required to sit, stand, walk, and occasionally bend and move about the facility
  • Safety glasses may be required while performing specific tasks
  • Works in an office environment with regular exposure to HUS and customer plants.

Contact

Contact HELLER Machine Tools

Heller Machine Tools L.P.
1225 Equity Drive
Troy, Michigan USA 48084
Tel: +1 248 658 6600
Fax: +1 248 288 9560
sales.us@remove-this.heller.biz

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